10 Reasons you need a Travel Agent or Destination Specialist
1 They Are Educated and Have Personal Experience
Simply put, they know more than you. They can give you insider tips and advice, using their education and
personal experience to guide your vacation decisions in a way that provides you with the best vacation
possible for you and your hard-earned investment. They have access to the personal feedback from
hundreds of clients, and their own personal travel agent network, to provide insights you can’t get on
TripAdvisor or other social media sites.
2 They Have Clout
Many travel agents develop personal relationships with individuals at the companies they sell. They
leverage these relationships to get you things you can’t get on your own. That “sold out” room or the
connecting rooms you want for your extended family trip when the online sites say they aren’t available.
They also have exclusive entrée to experiences you might not know are available to you.
3 The Fixer
In addition to getting you more on any particular trip, they can step in and fix things when your trip goes
awry. The average consumer books one or two trips per year, typically with different travel suppliers, so
they have little or no leverage when things go wrong. The travel agent is constantly selling a particular
supplier and has the leverage to fix things, even when the supplier isn’t directly at fault. Travel suppliers
value the travel agent’s business much more than any individual traveler. They will step up to make things
right or simply to make sure that traveler, and their travel agent, are happy.
The best travel agents have unique access to benefits that can save you a lot of money and provide you
with a better experience: free room upgrades, spa credits, food and beverage credits are just a few of
the things that agents can get, that you can’t. Add in hard-to-get restaurant reservations, exclusive or
priority access to attractions, added amenities, and you will have a lot more value for your travel dollar.
(Ever wonder why the couple in the cabin next to yours got champagne and you didn't? They probably used
a travel agent)
Instead of searching blindly on the Internet for hours, days, or even weeks – depending on the complexity
of the travel plans – you can have an expert do the research for you, with your personal needs in mind.
They do it for every component of the trip and very often do it at no cost to you.
6 Safety Net
If anything should go wrong during your trip, you can rely on them to assist you. A travel agent will suggest
and arrange alternate travel arrangements, help you to deal with any travel emergency you may have, and
put you in touch with the right local people to answer your needs. Some even have 24/7 emergency service
with their own staff which is very important as you don't want to wait on hold forever when you have a
7 On the Cutting Edge
They are on the cutting edge of what's new: Travel agents are the first to know about a new resort,
cruise ship or tour. They have relationships with their best travel partners who keep them informed as to
the latest and greatest offerings they have. So if you want to travel on the latest and greatest, agents
are the way to go!
8 You Pay the Same Anyway!
More than 98 percent of hotels are parity priced. That means the cost is the same whether you book it
yourself or have the travel agent do the work. Some travel agents even have websites that feature the
same inventory, bookable in real time, as Expedia and Orbitz. The customer gets the best of the high tech
world, in a high touch, environment. This parity pricing applies to virtually every travel product. Most
agents and online services add a fee as well.
9 You Get Matched Right
If you call a cruise line directly, they won’t tell you that their competitor is a better fit for you and your
travel needs. Since travel agents sell everything, they focus on you’re your particular needs, making sure
you are matched up with the right.
10 An Ongoing Mutually Beneficial Relationship
A good agent is like a good mechanic. Once you find them, you’ll never want to give them up. Travel could
be your biggest discretionary spend in any given year, along with your limited time, so you want to make
sure it's done right. When they make that happen, you’ll want them in your inner circle moving forward.